The shift came after Marlee Pelton-Fuentes, a customer success manager at the firm, noticed a startling number of submissions that lacked any personal connection to the company’s goals. Seeking to filter out cookie-cutter responses, the team mandated that applicants physically write their letters and, in some cases, mail them. The strategy proved effective: out of nearly 900 applicants, roughly 70% provided the requested handwritten notes, allowing hiring managers to discern individual passion over automated prose.
For candidates like Ian-Karlo Krockel, a recent Boston University graduate, the unconventional requirement felt like a welcome relief. After months of silence from other employers, the effort required to craft a handwritten letter signaled that a human would actually engage with his thoughts. The process transformed the application from a cold, digital transaction into an intimate introduction, helping the company select 10 interns who were truly aligned with their "dumb living" philosophy. As hiring platforms become increasingly clogged with AI-assisted volume, experts suggest such human-centric hurdles may become a standard tool for companies desperate to identify authentic talent.

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