Viglione began using the laundry platform in 2022, initially seeking a way to generate income without leaving her house. Her son’s frequent school struggles made traditional employment difficult, but the flexibility of managing laundry cycles around his needs provided a necessary lifeline. She processes between 20 and 60 loads monthly, earning $0.75 per pound, which averages to roughly $13 to $14 an hour plus tips. Her husband assists with logistics, handling pickups and deliveries while she manages her barista shifts.
Operating the business requires significant self-management, including maintaining her own equipment and sourcing supplies like bulk detergent. Because she ranks among the top 35 service providers in Pennsylvania, she gains early access to local orders, allowing her to curate a stable list of regular clients. While she previously attempted gig work through food delivery, she found the personal nature of laundry services more rewarding and less taxing on her vehicle. For Viglione, the work is less about the hourly wage and more about the ability to be present for her family during unpredictable personal crises.

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